Frequently Asked Questions
Everything you need to know about your Rheal shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Rheal, we prioritize ethical production. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking link to monitor your package's journey in real-time.